TERMS OF SERVICE – Liaison West Distribution


Thank you for choosing Liaison West Distribution Inc. (hereafter referred to as “Liaison West”, “we”, “us”, or “our”). Before using the services offered on our website (www.liaisonwest.com), please read the following Terms of Service thoroughly. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you disagree with any section of these terms, we kindly ask that you refrain from using our services.

Please be aware that we may update or modify these terms and conditions at any time without prior notice. Therefore, we encourage you to review them regularly to stay informed of any changes.

Basis of Agreement
  1. Age Requirement: To place an order through our website, you must be at least 18 years old. If you reside outside of our jurisdiction, it is your responsibility to ensure that you are of the legal age required to form a binding contract with Liaison West Distribution Inc. in your respective region.
  2. Formation of Contract: Your agreement with us is governed by these Terms of Service. Please note that receiving a confirmation of receipt does not constitute the formation of a contract. A contract only comes into effect when we have issued a written acknowledgement and acceptance of such an agreement.
  3. Contract Modification: Once you have accepted the contract, no modifications will be permitted unless we have explicitly approved these changes in writing. In the event of any discrepancies between the prices mentioned online and those acknowledged in our contract, the latter will prevail
  4. By adhering to these Terms of Service, you affirm that you are capable of entering into a binding contract with Liaison West Distribution Inc., and that you will comply with all applicable laws, rules, and regulations pertaining to the use of our services.
Online Account
  1. To utilize the online ordering feature, you are required to create and maintain an account on our platform. By creating an account, you agree to provide accurate, current, and complete information during the registration process.
  2. You are solely responsible for maintaining the confidentiality of your account information, including your username and password. It is your duty to ensure that unauthorized persons do not gain access to your account. You are responsible for all activities that occur under your account, whether undertaken by you or any other individual.
  3. You agree to promptly update your account information, including any changes to your personal details, contact information, or other pertinent details, to maintain its accuracy and completeness. It is your responsibility to keep your account information current to facilitate smooth transactions and communications with our service.
  4. In the case of any unauthorized use of your account or any breach of security, you agree to immediately notify us so that appropriate actions can be taken to safeguard your account and our platform
  5. By utilizing our platform and creating an account, you agree to adhere to these terms and conditions regarding the creation and maintenance of an online account.
  1. You acknowledge that when placing an order on our website, you are obliged to provide accurate and complete information regarding your identity, age, payment details, billing information, and shipping address. We reserve the right to decline any purchase order if:
    1. The information provided is incomplete, incorrect, or fraudulent.
    2. There was a discernible error on our website concerning the price or description of the products you ordered.
    3. The products you ordered are out of stock or unavailable. In such cases, we will refund any charges already incurred for these products.
    4. We have reasonable grounds to suspect that the products are intended for resale.
    5. If we are unable to accept your order, we will notify you via email within 30 days from the date of your order.
  2. Liaison West Distribution Inc retains the right to cancel your order at any point before delivery for any reason, including but not limited to:
    1. Supplier failure to supply previously promised products.
    2. Events beyond our control that prevent us from fulfilling the order within a reasonable timeframe, such as natural disasters or system failures.
    3. Discovering an error on the website related to the description, price, or image of the products, which was not identified before the acceptance of your order.
  3. You have the right to cancel your order under the following circumstances:
    1. If Liaison West Distribution Inc breaches a significant term of this agreement.
    2. Liaison West Distribution Inc is unable to deliver within a reasonable time of the estimated delivery date, except when delays are caused by incorrect delivery information provided by you, failure on your part to make payment, or circumstances beyond our control.
  4. In case of order cancellation, either by you or Liaison West Distribution Inc, you will be notified via email. If the payment has already been processed, a refund will be issued, typically within 14 days.
  5. Except as mandated by law or explicitly outlined in these terms and conditions, Liaison West Distribution Inc shall not be liable for any loss, damage, cost, or expense incurred directly or indirectly as a result of order cancellation. This limitation applies to all legal theories, including but not limited to contract, negligence, tort, equity, restitution, strict liability, statutory provisions, or any other legal grounds.
Product Descriptions and Pricing
  1. Product descriptions, images, and other pertinent details displayed on our website are constantly updated to provide you with the most accurate information. However, Liaison West Distribution Inc. reserves the right to amend or withdraw the details displayed at any time without prior notice. Such changes will not affect the orders for which you have already received an order receipt email.
  2. Pricing details are subject to change without notice. Liaison West Distribution Inc. retains the right to modify the prices displayed on the website. Please note that modifications will not influence orders that have been confirmed with an order receipt email.
  3. We reserve the right to withdraw or suspend the sale of any product showcased on our website, either temporarily or permanently, at any given time without prior notice. Except where mandated otherwise by law, Liaison West Distribution Inc. will not be liable for any loss, damage, cost, or expense incurred as a direct or indirect result of the unavailability of any products, irrespective of the legal theory underpinning the claim.
  4. While we strive to present accurate and current information regarding our products, including details pertaining to ingredients, allergens, and nutritional data, we cannot guarantee the absolute accuracy of such information. Liaison West Distribution Inc. is not responsible for any reliance on the information provided, and any reliance upon the information is at your own risk.
    1. In case you have food allergies or dietary restrictions, it is your duty to verify the suitability of products prior to placing an order. We cannot assure the absence of cross-contamination or allergens in our products, and we encourage you to exercise caution.
Transfer of Product Ownership and Risk
  1. Upon the delivery of the product, all associated risks are transferred to you, as delineated in this clause. Notwithstanding, the legal, beneficial, and equitable title to the product will remain vested with us, persisting beyond the point of delivery and the initial transfer of risk. Ownership of the product will only be transferred to you under the stipulated circumstances outlined below, or earlier if applicable:
    1. Receipt of the full payment in cash or cleared funds for all products procured by us.
    2. Fulfillment of all other financial obligations arising from this Contract or any other related contract or order.
  2. The rights and remedies specified in this section complement our existing rights or remedies as per the Contract or under governing law or equity, without any form of limitation or restriction. We maintain the right to initiate legal proceedings against you to recover the product’s price, notwithstanding the transfer of legal, equitable, and beneficial title or ownership of the product to you.
  1. You commit to contacting Liaison West prior to initiating any chargeback requests or disputes with your bank or card issuer concerning any transactions. It is urged that you explore resolution avenues through the channels designated by us before considering chargebacks.
  2. Should you dispute a legitimate charge without a valid reason, whether fraudulently or otherwise, as solely determined by us, we reserve the right to:
    1. Undertake legal actions deemed appropriate in response to your actions, preserving our right to safeguard our interests.
Limitation of Liability
  1. The provisions outlined in this section comprehensively defines our liability, including liabilities arising from the actions or neglect of our subcontractors, pertaining to the products and services furnished by us. This includes any representations, declarations, tortious actions, or omissions, inclusive of negligence, emerging under or in connection with this Agreement.
  2. Notwithstanding other clauses in this agreement, our liability shall not be excluded or restricted for any of the following:
    1. Death or personal injury resulting from our negligence,
    2. Fraudulent misrepresentation,
    3. Any other liability which cannot be excluded or limited by applicable law.
  3. Under no circumstances shall we be held liable for:
    1. Loss of anticipated profits,
    2. Loss of actual profits, whether direct or indirect,
    3. Loss of anticipated savings,
    4. Loss of business or revenue,
    5. Economic losses of any nature,
    6. Indirect, special, or consequential losses or damages,
    7. Punitive or exemplary damages,
    8. Loss arising from claims brought by a third party, of any nature whatsoever,
    9. Loss stemming from the utilization, application, or performance of any software integrated into the product.
  4. The exclusion of liability applies regardless of whether such losses were foreseen, direct, foreseeable, known or otherwise.
  5. Our aggregate liability arising out of or in relation to the execution or anticipated execution of the contract, whether due to negligence, breach of contract, or any other reason, shall be restricted to an amount equivalent to the price you paid for the product that is the subject of the claim.
  6. Claims arising out of or related to this agreement must be initiated within one year from the date the claim or cause of action has been or ought to have been discerned with the exercise of reasonable diligence. No claims may be instituted following the lapse of this agreed time limitation.
  7. Efforts have been made to ascertain that these terms and conditions adhere strictly to applicable legal provisions. Should any clause be determined to be unlawful, invalid, or unenforceable, that clause will be considered severed from these terms and conditions, without affecting the validity and enforceability of the remaining provisions. This clause is applicable within jurisdictions where a particular term is considered illegal.
Payments and Billing
  1. We accept a range of payment methods to facilitate your purchases, including but not limited to credit cards, debit cards, and recognized online payment platforms. Please note that all transactions are securely processed through established and trusted payment gateways.
  2. Please be aware that applicable taxes and delivery fees may be added to the total amount of your order. Rest assured, all such charges will be explicitly displayed for your review and confirmation before you finalize your purchase.
  3. You are required to provide accurate and complete payment information when making an order. It is your responsibility to ensure that all details entered are correct to prevent any disruptions in the transaction process. Any order placed with inaccurate payment information may be subject to cancellation.
  4. Upon successful completion of your order, you will receive an order confirmation via email. This email will contain detailed information about your purchase. We urge you to review all details meticulously to ensure the accuracy and report any discrepancies immediately.
  5. We prioritize the security of your payment information. All data transmitted during the payment process is handled securely, adhering to the highest standards of data protection. Please refer to our Privacy Policy for more details on how we protect your personal information.
  6. You, as the user, are responsible for maintaining the currentness and accuracy of your payment information stored on our platform. Failure to maintain valid and up-to-date payment information may result in the cancellation of your order and could affect your ability to make future purchases on our platform.
  7. By proceeding with payment, you agree to abide by the terms and conditions outlined in this section, ensuring a smooth and secure transaction process.
Intellectual Property Rights
  1. All content displayed or featured on the website, encompassing but not limited to text, graphics, photographs, images, moving visuals, soundtracks, and illustrations, is protected by intellectual property laws. The proprietary rights to this content are owned by Liaison West, its licensors, vendors, agents, and/or its content providers, except where designated as User-Provided Content.
  2. You are granted a limited license to use the website and its content solely for their designated purposes. Unless explicitly authorized on the website, you may view, play, print, and download documents, audio, and video materials from the website exclusively for personal, informational, and non-commercial objectives.
  3. Engaging in the modification, copying, distribution, transmission, display, performance, reproduction, publication, licensing, creation of derivative works, transferring, or selling of any content or information found on the website is strictly prohibited. You are responsible for obtaining the necessary permissions to reuse any copyrighted materials available on the website, except where permitted under applicable copyright laws. The use of such materials on any other mobile application, website, or online service is expressly forbidden under these Terms of Use.
Compliance with Laws
  1. You are mandated to comply with all laws pertinent to your utilization of the website. All content, rights, and trademarks remain the exclusive property of Liaison West or its licensors unless explicitly stated otherwise. Removal or alteration of any copyright, trademark, or other proprietary notices from website materials is strictly prohibited.
Privacy Policy
  1. Your engagement with our website is governed by our Privacy Policy, which delineates our approaches towards the collection, utilization, and protection of your personal data. Your usage of our website signifies your agreement with the practices outlined in the Privacy Policy.
  2. These terms and conditions are interpreted and enforced in alignment with the laws of the State of California and Liaison West Distribution Inc. Any arising disputes will fall under the exclusive jurisdiction of the courts of the State of California.
Changes to Terms
  1. We reserve the right to amend or modify these terms and conditions at any moment and without prior notification. Your continued patronage of our website is construed as acceptance of the revised terms and conditions
  2. Your use of our website confirms that you have read, comprehended, and accepted these terms and conditions. If you have any inquiries or concerns, please reach us at sales@liaisonwest.com.
  3. We retain the right to suspend or terminate your access to our website and services at any juncture, without prior notice and for any reason. 
  4. Kindly review these Terms of Service at regular intervals to stay updated on any alterations.
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7:00 AM TO 2:00PM

3003 Leonis Boulevard, Vernon, CA 90058

(714) 841-6464


Liaion West Distribution

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